Refund and Returns Policy

At BEDDISHOP, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a clear and fair refund and return policy to ensure a hassle-free process.

1. Return Eligibility

• Timeframe: Returns are accepted within 30 days of receiving your item.
• Condition: Items must be unused, in their original condition, and in the original packaging. We cannot accept items that have been opened, used, or damaged.
• Exclusions: Certain items are non-returnable, including custom-made or personalized products, and gift cards.

2. How to Return Items

To initiate a return, please contact our customer service team at [email protected] or call us at (952) 891-5974. You will need to provide:

• Your order number
• A brief description of the reason for the return

Once we approve your return request, we will provide you with a return authorization number and instructions on how to return the item.

3. Refund Process

Once we receive your returned item, we will inspect it to ensure it meets the eligibility requirements. If the item is approved for a refund, we will process your refund to the original method of payment. Please allow up to 10 business days for the refund to appear in your account.

4. Shipping Costs

• Return Shipping: The customer is responsible for return shipping costs unless the item is defective or incorrect.
• Original Shipping Fees: Shipping fees for the original order are non-refundable.

5. Exchanges

If you wish to exchange an item, please follow the same process as a return and place a new order for the replacement item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will offer a full refund, exchange, or repair, depending on the situation.

7. Exceptions

We reserve the right to refuse a return or refund if the item is not returned in its original condition or if the return request is outside the return window.

LAST REVISED: DECEMBER 5, 2024